Careers at Sanders & Jay

APPLICATIONS NOW CLOSED

Location: Royston, Hertfordshire
Reports to: Directors
Type: Full-time, Permanent (9:00am – 5:30pm, based in our creative studio in Royston)

The Role

This is a varied and dynamic role that sits at the heart of the agency.
You’ll be the go-to person for all things organisational — from day-to-day admin, scheduling, and finance support, through to helping with HR, onboarding, and studio operations.

It’s a great opportunity for someone looking to start their career in the creative industry, gain hands-on experience across multiple areas of the business, and grow into more responsibility over time.

Key Responsibilities

Studio, Office & General Administration

• + Be the first point of contact for general studio administration and enquiries.
• + Help ensure the studio is organised, welcoming, and well presented for the team, clients, and visitors.
• + Monitor and maintain office supplies, including kitchen, bathroom, stationery, and general studio sundries, ensuring stock is replenished as required.
• + Welcome clients and visitors to the studio and show them to meeting rooms when required.
• + Manage the meeting room diary, coordinating bookings and ensuring there are no scheduling conflicts.
• + Prepare meeting rooms ahead of client and team meetings, ensuring they are clean, tidy, appropriately set up, and equipped with everything required.
• + Provide general hospitality for meetings, including preparing tea, coffee, and refreshments.
• + Maintain digital filing systems, databases, and documentation.
  Support the Directors and wider team with diary management, meeting preparation, note-taking, and follow-ups.
• + Help coordinate freelancers and suppliers, including bookings, contracts, and invoicing.
• + Assist with IT administration, subscriptions, software licences, and general office systems.
• + Help identify and resolve general office and administrative issues to ensure the smooth day-to-day running of the agency.

Project & Client Support

• + Provide administrative support to the Project Manager, Project Coordinator, Digital Marketing Lead, and Directors across client projects.
• + Assist with scheduling meetings, maintaining task lists, updating project information, and recording meeting notes and actions.
• + Help ensure project timelines, assets, documents, and information are kept organised and up to date.
• + Assist with coordinating client meetings, presentations, and project communications.
• + Support the preparation of proposals, presentations, quotes, reports, and other client-facing documents when required.
• + Help keep project management systems and client records accurate and up to date.

Finance Support

• + Provide administrative support to the Finance Manager with invoicing, expenses, purchase orders, and general finance administration.
• + Assist with recording and tracking project costs, supplier invoices, and expenses.
• + Help maintain accurate financial records and supporting documentation.
• + Assist with routine month-end administration and financial checks.
• + Help follow up on outstanding administrative information, invoices, or purchase orders when required.

HR & People Support

• + Support the team with onboarding new starters, freelancers, and contractors, helping to ensure they have the information, equipment, and access they need.
• + Assist with maintaining accurate staff records, holiday requests, timesheets, and other people-related administration.
• + Help coordinate team meetings, socials, training sessions, wellbeing initiatives and internal events.
• + Assist with maintaining internal team information, documentation, and shared resources.
• + Provide general administrative support to the Directors and team on HR and people-related matters.

Marketing Support

• + Provide general administrative support across the agency’s marketing activities.
• + Assist with updating and scheduling Sanders + Jay social media posts, blogs, and email marketing when required.
• + Help coordinate content, imagery, and contributor communications for STONES Magazine.
• + Assist with maintaining marketing calendars, schedules, and activity trackers.
• + Help coordinate promotional materials, marketing assets, and internal approvals.
• +
  

  Support the administration of STONES Magazine advertisers and assist with preparing and distributing each quarterly issue to distribution points across Hertfordshire and Cambridgeshire.

• + Support the team with general marketing administration and coordination across agency and client activity.
• + Contribute ideas and practical support to help enhance the visibility and engagement of Sanders + Jay and STONES Magazine.

About You

You are:

• + Exceptionally organised, reliable, and detail-focused.
• + Proactive and resourceful — you spot what needs doing and make it happen.
• + A confident communicator, both written and verbal.
  Comfortable using digital tools and learning new systems quickly.
• + A team player who enjoys supporting others and keeping things running smoothly.

You’ll ideally have:

• + Experience in an administrative or a coordination role
• + Strong computer literacy (Google Workspace or Microsoft Office).
• + Experience with project management or CRM tools (e.g. Asana, Monday, Trello, or similar). (helpful but not essential).
• + Basic familiarity with invoicing or finance processes (helpful but not essential).

Progression & Growth

This is an entry-level role, ideal for someone looking to build their career within a creative agency.You’ll have the opportunity to explore different areas of the business, from operations and finance to HR and project support, and shape your future role as the agency evolves.
As you develop, there will be opportunities to progress into areas such as Account Executive, Operations Coordinator, Project Coordinator, or Office Manager, depending on your interests and strengths.

What We Offer

• + A friendly, creative, and collaborative team environment.
• + Opportunities for professional development and growth.
• + Regular team socials and creative input on projects.

Holidays

• + 20 days plus bank holidays
• + Christmas Holidays – the office closes for a week at Christmas (for employed staff), giving approximately an additional 3 days holiday outside of your annual leave

APPLICATIONS NOW CLOSED

Apply Now

Location: S+J Creative Studio, Royston, Hertfordshire
Reports to: Directors / Project Manager
Type: Full-time, Permanent

This is a fully office-based, in-house position at our studio in Royston, Hertfordshire. We are looking for someone who is local to the area and able to work from our office as part of the wider team.

Please only apply if you are based within a reasonable commuting distance of Royston and are able to work in-house. This is not a remote or fully hybrid position.

About Us

We are Sanders and Jay, a creative design and marketing agency built as a platform for positive change. We believe in the power of creativity to transform brands, engage audiences, and drive meaningful impact. Our expertise spans branding, web design, digital marketing, and content creation, helping businesses tell their stories in compelling ways.

As we continue to grow, we’re looking for an experienced and proactive Website Operations Manager to join our team, taking ownership of the hosting, maintenance, technical support and day-to-day management of our clients’ websites, working closely with our web

Role Overview

The Website Operations Manager is responsible for the ongoing management, maintenance and technical support of a diverse portfolio of client websites, predominantly built on WordPress and Elementor.

The role focuses on keeping websites secure, stable, up to date and performing at their best, while managing hosting, maintenance, technical issues, updates, staging environments and website-related support. Working closely with our Web Developer and wider team, they will help coordinate website changes, troubleshoot issues, support new builds and manage the process of moving websites through development, testing and launch.

This is a hands-on, operational role for someone who is technically minded, highly organised and confident taking ownership of website maintenance and technical support, while knowing when to troubleshoot independently and when to bring in specialist development support.

Key Responsibilities

Website Management & Maintenance

• + Manage and maintain a portfolio of WordPress websites, primarily built using Elementor.
• + Carry out regular WordPress core, theme, plugin and Elementor updates.
• + Monitor website health, performance, uptime and security.
• + Troubleshoot and resolve day-to-day website issues, bugs and plugin conflicts.
• + Manage website content updates and technical amendments as required.
• + Ensure websites remain secure, stable, responsive and performing effectively.
• + Carry out regular checks to identify potential issues before they impact clients.
• + Ensure websites follow good practice across performance, SEO fundamentals and accessibility basics.

Hosting & Technical Operations

• + Take ownership of the day-to-day hosting and technical management of client websites.
• + Work closely with our third-party hosting provider to manage hosting, server and website-related issues.
• + Coordinate hosting setup, migrations and changes.
• + Manage DNS changes, SSL certificates, backups and restore processes.
• + Set up and manage staging and development environments.
• + Coordinate deployments between staging and live environments.
• + Monitor website uptime, performance and technical health.
• + Maintain accurate records of hosting, domain, DNS and other key technical information.
• + Act as the main point of contact between the agency, hosting provider and internal team for technical website matters.

Website Support & Troubleshooting

• + Act as the first point of contact for website-related technical issues within the agency.
• + Investigate and resolve issues across WordPress, Elementor, plugins, forms, integrations and website functionality.
• + Diagnose issues and determine whether they can be resolved internally or require developer/third-party support.
• + Work alongside the Web Developer on more complex development tasks and technical issues.
• + Liaise with third-party plugin, hosting and software providers where required.
• + Keep clients and internal teams informed about technical issues and resolutions where appropriate.
• + Provide practical advice on website functionality, limitations and best practice.

Website Build & Development Support

• + Support the Web Developer with new website builds, rebuilds and redesigns.
• + Assist with setting up WordPress websites, staging environments and required plugins.
• + Implement straightforward website updates, page changes and content amendments using WordPress and Elementor.
• + Support the implementation of supplied designs and layouts where appropriate.
• + Assist with website testing and quality assurance throughout the build process.
• + Check websites across desktop, tablet and mobile before launch.
• + Support the Web Developer with troubleshooting, testing and minor enhancements.
• + Work across a range of website types, including:
  • + E-commerce websites using WooCommerce
  • + Portfolio and brochure websites
  • + Global and multi-region websites
  • + Multi-language websites using WPML

Website Launches & Project Support

• + Support the Project Coordinator and Web Developer with website projects from build through to launch.
• + Help ensure project tasks relating to websites are completed on time and in the correct order.
• + Manage technical elements of the website launch process.
• + Coordinate pre-launch checks, testing and deployment.
• + Maintain and follow website go-live checklists covering functionality, performance, security and SEO fundamentals.
• + Carry out post-launch checks to ensure websites are working correctly once live.
• + Support website migrations, rebuilds and domain or hosting changes.

Performance, Security & Best Practice

• + Monitor and improve website performance, including caching and image optimisation.
• + Ensure security plugins, backups and monitoring tools are correctly configured.
• + Monitor and respond to website security issues and vulnerabilities.
• + Identify opportunities to improve website speed, stability and reliability.
• + Carry out routine website health checks.
• + Ensure websites are maintained in line with current WordPress and web best practice.
• + Maintain documentation covering key website configurations and technical information.

Client & Internal Collaboration

• + Work closely with the Project Coordinator, Digital Marketing Lead, Account Managers, designers and the Web Developer.
• + Provide technical input when website work is being scoped or planned.
• + Help translate client requests into practical website solutions.
• + Advise internal teams and clients on website capabilities, limitations and best practice.
• + Provide clear, jargon-free explanations of technical issues where required.
• + Support ongoing website optimisation and improvements after launch.

Process & Continuous Improvement

• + Maintain consistent internal processes for website maintenance and support.
• + Keep website, hosting and technical documentation up to date.
• + Help improve internal website management, maintenance and QA processes.
• + Identify opportunities to improve workflows, tools and technical standards.
• + Keep up to date with WordPress, Elementor, website security, performance and hosting best practice.
• + Help ensure the agency maintains a consistent and reliable approach to website operations across all clients.

Skills & Experience

Essential

• + Proven experience managing and maintaining WordPress websites, ideally within a creative, digital or agency environment.
• + Strong hands-on experience with WordPress and Elementor.
• + Good understanding of WordPress architecture, plugins and themes.
• + Experience managing website hosting, staging and live environments.
• + Strong troubleshooting and problem-solving skills.
• + Understanding of website security, performance and maintenance best practice.
• + Experience working with DNS, SSL, backups and website migrations.
• + Comfortable managing multiple websites and client requirements simultaneously.
• + Highly organised, detail-oriented and proactive.
• + Strong communication skills and confidence working with both technical and non-technical people.
• + Comfortable working independently while knowing when to escalate more complex issues to the Web Developer or third-party specialists.

Desirable

• + Experience with WooCommerce and e-commerce websites.
• + Basic knowledge of CSS, PHP or JavaScript.
• + Experience with website integrations and forms, including HubSpot, Mailchimp or similar.
• + Experience working with global or multi-language websites.
• + Familiarity with WPML.
• + Understanding of SEO fundamentals and on-page optimisation.
• + Familiarity with website accessibility and WCAG basics.
• + Experience with website performance tools and optimisation.
• + Experience working with Cloudflare or similar services.
• + Experience working with third-party hosting providers.

What We’re Looking For

We’re looking for someone who takes pride in keeping websites running smoothly and enjoys getting to the bottom of technical problems.

You’ll be someone who is organised, proactive and naturally curious, able to spot potential issues, investigate problems and find practical solutions. You’ll be comfortable managing multiple websites and priorities, communicating clearly with clients and colleagues, and working collaboratively with our Web Developer when more complex development support is required.

Most importantly, you’ll take ownership of the operational side of our clients’ websites and help us deliver a reliable, well-managed and high-quality website service.

What We Offer

• + A friendly, creative, and collaborative team environment.
• + Hybrid working options.
• + Opportunities for professional development and growth.
• + Regular team socials and creative input on projects.

Holidays

• + 20 days plus bank holidays
• + Christmas Holidays – the office closes for a week at Christmas (for employed staff), giving approximately an additional 3 days holiday outside of your annual leave

APPLICATIONS NOW CLOSED

Apply Now

Location: S+J Creative Studio, Royston, Hertfordshire
Reports to: Head of Design / Creative Director
Type: Full-time, Permanent

This is a fully office-based, in-house position at our studio in Royston, Hertfordshire. We are looking for someone who is local to the area and able to work from our office as part of the wider team.

Please only apply if you are based within a reasonable commuting distance of Royston and are able to work in-house. This is not a remote or fully hybrid position.

About Us

We’re a creative agency based in Hertfordshire, helping ambitious businesses build brands people remember. We work across branding, websites, campaigns, editorial, digital, exhibitions, social content and everything in between. No two weeks are ever the same, and that’s exactly how we like it.

We’re looking for a talented Junior / Midweight Designer to join our growing team and work closely alongside our Head of Design/Creative Director. This isn’t a role where you’ll be left producing artwork all day. You’ll be involved in the creative process from the beginning, helping turn ideas into beautifully crafted design across multiple touchpoints.

Role Overview

You’ll help bring creative concepts to life.
Working alongside the Head of Design/Creative Director, you’ll take strategic ideas and develop them into cohesive, considered design across print, digital and brand. One day you might be refining a visual identity, the next designing a website, laying out a magazine or creating campaign assets.
We’re looking for someone who loves solving creative problems, sweats the details and enjoys making great ideas even better.

Key Responsibilities

Creative & Design

• + Develop creative concepts into polished, high-quality design.
• + Roll out brand identities across multiple channels and touchpoints.
• + Design for print, digital and web.
  Create editorial layouts, presentations, marketing materials and campaigns.
• + Develop creative assets for social media, digital marketing and other communications.
• + Work across a variety of client sectors, adapting your approach to different audiences and brand requirements.
• + Take projects from initial concepts through to final artwork and delivery.
• + Ensure all work is produced to a consistently high creative and technical standard.

Collaboration & Client Projects

• + Work closely with the Head of Design / Creative Director and wider team across client projects.
• + Contribute ideas and creative thinking during brainstorms, internal reviews and project development.
• + Help translate strategic and creative direction into effective visual solutions.
• + Present and explain design ideas and the thinking behind your work when required.
• + Take ownership of your projects while being open to feedback and continual improvement.
• + Work collaboratively with project and digital teams to ensure creative work is delivered effectively across different platforms.

Brand & Creative Standards

• + Help maintain and develop brand identities across a range of applications.
• + Ensure consistency, accuracy and attention to detail across all creative output.
• + Follow brand guidelines while also knowing when and how to push creative ideas further.
• + Help maintain the high creative standards Sanders and Jay is known for.
• + Stay curious about design, culture, technology and emerging creative trends.

About You

You are:

• + Creative, curious and genuinely excited by design.
• + A strong visual thinker who enjoys solving creative problems.
• + Highly detail-focused with a good eye for typography, layout, composition and craft.
• + Comfortable developing ideas as well as executing them.
• + Able to take direction while also bringing your own ideas and perspective.
• + Confident asking questions, challenging ideas constructively and contributing to creative discussions.
• + Organised and able to manage multiple projects and deadlines.
• + Comfortable receiving feedback and using it to improve your work.
• + Someone who cares about the quality of what they produce and takes pride in the finished result.

You’ll ideally have:

• + Around 2–5 years’ experience in a creative agency or established freelance environment.
• + A degree or equivalent qualification in Graphic Design or a related creative discipline.
• + A strong portfolio demonstrating both creative thinking and excellent design craft.
• + Experience across branding, graphic design, editorial and digital design.
• + An understanding of designing for websites and digital platforms.
• + Excellent knowledge of Adobe Creative Cloud, particularly Illustrator, InDesign and Photoshop.
• + Experience with Adobe XD or other digital design/prototyping tools.
• + A strong understanding of typography, layout, hierarchy and visual communication.
• + The confidence to present ideas and explain your design thinking.
• + Motion, animation or video skills would be a bonus, but are not essential.

More Than Anything…

We’re looking for someone who’s genuinely excited by design.
Someone who’s curious, asks questions, spots opportunities and wants to keep learning. Someone who enjoys discussing ideas as much as creating them.
You don’t need to be the finished article, we’ll help you grow, but you do need to care about the work, have high standards and be proud of what you create.
If you’re the sort of designer who saves inspiring work, notices the kerning on a menu, gets excited by a brilliant brand identity or spends far too long perfecting the details because you know it matters, we’ll probably get on.

Progression & Growth

We’re a growing agency, and we’re committed to helping our team develop.
You’ll work closely with experienced creatives and have the opportunity to build your skills across branding, digital, web, editorial, campaigns and creative direction.
As your experience grows, there will be opportunities to take on greater responsibility, lead projects and develop your career within the creative team.

Why Sanders & Jay

We’re a small team, which means your work has real impact.
You’ll have the opportunity to work on a huge variety of projects for clients across different sectors, learn directly from experienced creatives, and play a genuine role in shaping the work we produce.
We believe the best ideas come from collaboration, curiosity and having the freedom to explore.
If that sounds like your kind of place, we’d love to hear from you.

What We Offer

• + A friendly, creative, and collaborative team environment.
• + Hybrid working options.
• + Opportunities for professional development and growth.
• + Regular team socials and creative input on projects.

Holidays

• + 20 days plus bank holidays
• + Christmas Holidays – the office closes for a week at Christmas (for employed staff), giving approximately an additional 3 days holiday outside of your annual leave

APPLICATIONS NOW CLOSED

Apply Now

Location: Royston, Hertfordshire
Reports to: Directors
Type: Full-time, Permanent (9:00am – 5:30pm, based in our creative studio in Royston)

About Us

We are Sanders and Jay, a creative design and marketing agency built as a platform for positive change. We believe in the power of creativity to transform brands, engage audiences, and drive meaningful impact. Our expertise spans branding, web design, digital marketing, and content creation, helping businesses tell their stories in compelling ways.

In addition to our agency services, we produce STONES Magazine, a high-quality, free quarterly lifestyle publication that celebrates culture, creativity, and community.
As we continue to grow, we’re looking for a creative and organised Content Creator to help lead and develop our videography and photography offering, supporting both client work and new business opportunities.

The Role

This is a hands-on creative role with responsibility for supporting and developing the videography and photography department at Sanders + Jay. You’ll take ownership of planning and delivering shoots, coordinating contributors, and ensuring content is produced to a high standard.
You’ll also play an important role in inspiring new ideas, developing creative concepts, and helping scale the department as demand grows.

Key Responsibilities

Videography & Photography Direction

• + Take more of a directional responsibility for the videography and photography department at Sanders + Jay.
• + Help define creative approaches, visual styles, and content direction.
• + Ensure consistency and quality across all photography and video output.
• + Provide creative input across campaigns, branding, and website projects.

Shoot Ownership & Delivery

• + Take responsibility for planning and delivering shoots from concept through to execution.
• + Act as the main point of contact on shoot days.
• + Create and maintain shoot checklists to ensure all logistics are covered.
• + Manage shoot schedules, planning, and preparation.
• + Ensure shoots run smoothly and efficiently.

Contractor & Talent Management

• + Manage contractors including models, supporting photographers, and videographers.
• + Coordinate availability, bookings, and requirements.
• + Build and maintain a database of models, studios, and shoot locations.
• + Source suitable contributors aligned with project briefs.

Prop Management

• + Take responsibility for prop planning and management.
• + Liaise with Account and Project Managers to assist with sourcing and quoting props.
• + Ensure all props are prepared and organised for shoot days.
• + Maintain an internal prop reference and planning list where applicable.

Client Collaboration & Kick-Off Meetings

• + Where applicable, run video and photography kick-off meetings (where budget allows).
• + Create and present a kick-off deck/presentation to understand client preferences.
• + Gather insight into preferred photography styles, videography tone, and music direction.
• + Become involved in wider project kick-off meetings where relevant.
• + Be integral to the branding or website concept by understanding the client early in the process.

Creative Development & New Business Support

• + Inspire new business by looking at creative development; develop new skills, concepts, and creative examples.
• + Create showcase content that can be used to sell ideas to prospective and existing clients.
• + Work with the team on showreels to creatively showcase agency work.
• + Help demonstrate cross-department capabilities and upsell opportunities.
• + Support Sanders + Jay in standing out creatively in the market.

New Industry & Opportunity Development

• + Help develop videography and photography styles aligned to different business sectors.
• + Contribute ideas for new content offerings and packages.
• + Support new business development through creative concepts.

Department Growth & Scalability

• Provide support on the scalability and growth of the videography and photography department.
• + Help refine shoot processes and workflows.
• + Contribute to improving efficiency and delivery.
• + Support the development of repeatable content packages and services.
• + Help shape the future direction of this area of the agency.

About You

You are:

• + Creative and visually driven
• + Highly organised and comfortable managing shoots
• + Confident coordinating multiple contributors
• + Proactive and ideas-led
• + Comfortable working directly with clients
• + Passionate about photography, videography, and content creation

You’ll ideally have:

• + Experience in videography and/or photography
• + Experience planning and running shoots
• + Strong understanding of content for social media and websites
• + Good communication and organisational skills
• + Basic editing skills (Premiere Pro, Final Cut, or similar)
• + Strong eye for visual storytelling

Progression & Growth

This role has strong potential to evolve into a Videography & Photography Lead position as the department grows. You’ll have the opportunity to shape processes, define creative direction, and help build this offering into a key part of the agency.

What We Offer

• + A friendly, creative, and collaborative team environment.
• + Hybrid working options.
• + Opportunities for professional development and growth.
• + Regular team socials and creative input on projects.

Holidays

• + 20 days plus bank holidays
• + Christmas Holidays – the office closes for a week at Christmas (for employed staff), giving approximately an additional 3 days holiday outside of your annual leave